back Back to Jobs

Senior Cisco Voice Engineer

Location: Irvine, CA, United States
Job # 9270811
Located in Irvine, we are searching for a Senior Cisco Voice Engineer.  The Sr. Engineer is responsible for the successful delivery of complex technology-enabled projects and services to Mid-Market and Enterprise customers. The Sr. Engineer will work with clients throughout the solution lifecycle to plan, design and deploy technology solutions that meet aggressive delivery schedules, complex technical specifications and high level requirements.
 
RESPONSIBILITIES:
  • Implements the pre-approved Statements of Work (“SOWs”) and delivers the project on time and within scope
  • Follows approved project management methodology, ensuring that required steps are followed, deliverables are produced, and approvals are obtained from the appropriate parties
  • Maintains responsibility for project/program issue resolution, escalating to the Manager when necessary
  • Participates in project/customer kickoff meetings, status reports and milestones
  • Reports weekly on project progress and accomplishments to the Project Manager
  • Troubleshoots and resolves customer issues during implementation to ensure on-time results within scope
  • Notifies Manager and Project Manager when project requirements appear to be moving beyond scope
  • Assesses the impact of additional customer requests and reports the request to the Manager, and Project Manager who may need to reevaluate the SOW
  • Verifies alignment to quality standards and project’s SOW
  • Responsible for entering all work as activities or service tickets, submitting weekly time sheets and expense reports in the project management software, ConnectWise
  • Additional duties and responsibilities as assigned
 
EXPERIENCE AND EDUCATION: 
  • Bachelor’s degree or foreign equivalent degree in Computer Science, Computer Engineering, or other similar related field and 6 years of industry experience in related Practice technologies
  • 8 years of industry experience in related Practice technologies in lieu of degree
  • CCIE Voice or CCNP Voice with 4 years of deployment experience
 
 
this job portal is powered by CATS